This is the membership FAQ – Frequently Asked Question Section! Feel free email us or add your comments at the bottom of the articles if you have additional questions.
Q: How do I view my membership history and make changes to my billing address, shipping address and payment type? A: All changes to addresses, payment methods and history of purchases are monitored on the “My Account” page. First login according to these instructions. Then click on the links to: Cancel or Renew memberships. Note…
Q: How do I become a member? A: This is a multi part answer that will cover – how to select the membership best for you – how to enter your personal data for billing and shipping – how to create your own password – how to choose your payment method – how to finish…
Q: How do I renew a canceled membership? A: First login according to these instructions. Scroll down to “My Subscriptions” and click the “Renew” button next to a subscription with a status of “Cancel”. Then proceed with the checkout as normal.
Q: How do I login to my membership? A: From any page go to the top menu, roll the mouse over “Login” and click “Login” or “My Account”. On the “Login” or “My Account” page enter your email and password to view all your membership details. Once there use the menus to view all the…
Q: How do I cancel a membership? A: First login according to these instructions. Scroll down to “My Subscriptions” and click the “Cancel” button next to a subscription with a status of “Active”.
Q: How do I change my password? A: First login according to these instructions. Then click on the link “change your password”. You will then be able to change your password.
Q: How do I recover my lost password? A: From any screen go to the menu at the top and click “Login”. On the “Login” screen click the link “Lost Password” and follow the instructions. An email will be sent to you to assist in recovering or changing your password.
You have questions, we have answers about your membership. My credit card is not being accepted, why? To complete your order please make sure the address and zip entered match the billing address and zip for the credit card being used. How long is the membership? Bronze = 1 month with automatic renewals Silver =…
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